The formula for remote working success

Successful remote teams all have three things in common: great communication, remote-specific management strategies in place and the right people for the job.

If one element slips, the whole remote working bubble could burst. Productivity could decrease, communication could break down and you’ll understandably question the feasibility of remote working and whether it’s the right fit for your business.

Think about it, you could have the best people for the job working for remote-specific managers but arguably the main thing that makes remote work possible, communication, goes wrong. Maybe your teleconferencing software is flaky, the WiFi connection is intermittent or your productivity software is suffering a glitch or being updated. Whatever it is, this means that you and your remote team can’t do your job properly. You might have great technology and communication, great management but the wrong people in your team. If just one of the parts of the formula is off-kilter, remote working becomes a struggle rather than a success.

All sorts of companies can gain a lot from encouraging remote working but if these processes aren’t developed or followed from the outset, the whole remote working culture can fall flat and rather than making your company more productive, it can have the opposite effect.

Great communication + remote-specific management + the right people = success

None of these things should be too difficult for any company to achieve but with a little forward-planning, you can ensure remote working success and hopefully benefit from the added productivity that comes from it.

First steps to remote working

It can be daunting going “office-free”, but it can also be liberating. You take control of your work life and make it work for you.

  1. Working from home doesn’t necessarily mean working from home, if you feel that you would be more productive at your local library, in a co-working space, in the garden, sitting in your local coffee shop or wherever, you’re free to do that, providing that you are not beyond reach if your work involves regular contact with a manager or colleagues.
  2. Make sure that you’ve got everything you need to do your job – computer/laptop, WiFi, notepads, a headset with a decent microphone if you’ll be doing a lot of conference calls etc., any software or VPN access that you might need.
  3. Be ready for distractions – at least when you first start working from home it can be hard to focus on your work. Whether the distraction is your kids, pets, neighbours mowing the lawn or the availability of a television…try not to let these take over your working day and treat it as if it were a normal day in the office.
  4. Get dressed for work – embrace the opportunity to wear more comfortable/casual clothes but make an effort to actually get dressed and if you’re going to be taking part in conference video calls, make an effort to look presentable.
  5. Set your hours and stick to them – it can be easy to overwork when you don’t have to take your regular commute home at the end of the working day but it’s important to put these boundaries in place from the outset, you can always look at changing them later.
  6. Invest in a proper home-working area – if you don’t have a home office, consider buying a desk and setting it up to work from, we guarantee you’ll find it harder to concentrate in the long run if you work from your bed or kitchen table.
  7. Try different tools and software and see what works for you – there are countless apps and tools out there, we’ve written about some of our favourites here, but see what works for you (and your employer).
  8. Stay connected with your team – however you do it, via daily or weekly catch ups or software like Nowbridge, it can get lonely working from home without the ongoing buzz that happens in an office, so stay connected.

 

Nowbridge’s newest feature

As you know, we’re always working to improve our remote working software and our latest feature allows you even more control.

Nowbridge is a desktop application which sits unobtrusively in the background and helps you stay part of the team. If you need to check whether your colleague is at their desk, you just click on the icon and Nowbridge comes to the front of the screen. It’s really useful for remote workers because it allows you to see your colleagues throughout the working day, send them chat messages, files and initiate Skype conversations with them. If you’d like to read more about the Nowbridge features and why we created the software, we wrote a blog about it recently.

Another key feature for people who work remotely is the ability to turn it off or press pause throughout the day, which is a useful indicator to your colleagues that you have finished for the day or are on a break.

Anyway, our new feature allows you to keep the application on top of the other windows, you can set the transparency to whatever you prefer so it’s not distracting, but you can quickly see who is there and if they’re free without having to switch windows or pause what you’re doing.

It can be a real time-saver! Plus, you don’t have to activate the feature if you’d prefer to keep it in the background. Like most of the features on Nowbridge, this option can be controlled by pressing the settings button and ticking the box next to ‘Always on top’.

What do you think of our new feature?

Ways to avoid burnout when you work remotely

Although we still firmly believe that working remotely can be great for companies and employees alike, people can have a tendency to work more while doing so.

When your home is your office, it can be hard to separate your work and personal life. Here are some ways to help avoid burnout and keep living the dream…

Maintain a routine

Whatever your working hours, make sure that you keep to the routine as if you were working in an office. This will make it easier to distinguish between work and non-work time and help to prevent you from doing too many hours.

Treat your working day as you would if you didn’t work remotely

It can be easy to slip into bad habits when you work from home, the aforementioned routine will help with this but seemingly little things like getting dressed for work, making a pot of tea or coffee and not just opening your laptop in bed and starting work as soon as you wake up, will make a real difference. Bear in mind that there is no-one to tell you to stop working, you need to decide when to stop.

Create boundaries

Relish the freedom that remote working allows but be proactive about setting boundaries and sticking to your priorities. Find the hours that work for you and make sure that your colleagues are aware of what they are. Working remotely doesn’t mean that you need to be available 24 hours a day, 7 days a week, it offers flexibility which you can enjoy if you have a few things in place.

Take breaks

We don’t just mean a lunch break, though that is important too. Throughout the working day in an office, think about how many times you get up from your desk to get a drink or visit a colleague, have a meeting etc. The good thing about working remotely or being at home is that you have the opportunity to make so much more of these breaks. Take a walk, do a spot of yoga, get ahead of the laundry, basically do whatever works for you.

Schedule some human interaction

As much as rowdy colleagues can be off-putting, it is nice to have some human interaction in your day. Whether it’s for a spot of gossip in the tea room or to discuss weekend plans, these small interactions do provide moral boosts throughout the day. This is one of the main contributors to burnout and can be easily avoided with a bit of social interaction. Nowbridge can help with this, you can see who is there and if they’re free, send chat messages and more.

One of the main ways to avoid burnout is to be aware of it. Practice self-care and make sure that you’re able to enjoy the perks of working remotely. Having a healthy work-life balance doesn’t purely come from working remotely, it comes from being in control of your working life and making sure that it works for you.

 

A look at remote working in New Zealand

We’ve spoken a lot about how and why we created Nowbridge but something you might not be aware of is that we’re a Kiwi company. We do quite a few posts about remote working, so we thought we’d have a look closer to home and see what we find.

According to a recent article, despite being internationally well known for their commitment to having a good work-life balance, 75% of New Zealand CFOs expect stress levels to rise significantly over the next few years, citing business expectations, increased workloads and underdeveloped IT infrastructure as reasons for this.

To try and alleviate workplace stress, some of the measures that an incredible 93% of Kiwi CFOs are taking are:

  • Redesigning/refreshing the office space
  • Encouraging staff to give regular feedback
  • Offering flexible working hours or remote working
  • Wellness schemes

A study by Massey University and AUT of 1700 staff across 50 Australian and New Zealand organisations found that 89% of staff worked remotely for at least some of the working week and more than half worked from home at least one day per week.

So it seems that a lot of New Zealand companies are following, or at least intending to embrace the remote working trend. However, an article in the NZ Herald from last year explains that there is no governmental body responsible for promoting this area of the digital economy and that subsequently, many organisations do not have formal policy for remote working, despite being aware of the potential benefits it could bring to the company and the staff.

Hopefully this will change over the coming months as technology continues to change the business world. We’ll be ready when it does!

Have you tried Nowbridge yet?

Tips for staying well when you work from home

We often talk about the benefits of remote working:

  • It’s easy
  • It saves money
  • It helps save the planet
  • It can increase productivity and focus

…and we have covered the difficulties of working remotely, but something that is also coming to the forefront of discussion in the workplace and the wider world is mental health awareness. While remote working does come with lots of perks, it can lead to feelings of isolation and make it hard to switch off between your work and personal life.

Take a break

Just as you would during your working day in an office, it’s important to take regular breaks both from the screen and from sitting down. Take a short walk, make a cup of tea, meditate for a few minutes etc.

Take your lunch hour

We’re all guilty of working through our lunch break but it can become a slippery slope into blurring the lines between working and having a personal life.

Take a sick day when you need one

If you were working in an office, it would be normal to take a sick day for physical illness or mental health, the same applies for remote working.

Take your annual leave

Working remotely doesn’t mean that you work any less hard than in-office staff. It’s important to take a break from work every now and then, to recharge your batteries, to spend time with friends or family etc.

Talk to people

Although you work alone, you aren’t. There’s a whole remote working community out there! Whether you join other remote workers on social media or use a live-chat or similar (like Nowbridge) to keep in touch with your in-house colleagues, it’s good to talk. Also, schedule dinners with friends or gym classes for after work so that you’ve got some real human interaction in your day.

Turn your computer off 

Okay, this sounds obvious but we don’t just mean your computer. Set some expectations with your colleagues or clients about what your working hours are and when you will and will not be replying to messages. This will help you mentally switch off as well as physically.

There are lots of well-known benefits to remote work and we personally think they outweigh the difficulties, but it’s important to look out for yourself and make sure that you keep your work/life balance, balanced.

The importance of a work-life balance

The importance of the work-life balance in today’s world is on the rise, and a lot of people are realising that they aren’t limited to the job or industry they first started working in.

With the advances in technology, workers are now available around the clock. A huge number of people work considerably longer hours than they are paid for, and this can impact health, happiness and even relationships. Something has to give. A lot of people choose to work remotely, which gives them more control over their time but there are other ways to help with his.

Work-life balance means something different to everyone but here are our tips for helping you find your balance.

Learn how to unplug and embrace it

Technology is a wonderful thing but it has created expectations of constant availability and as such, we find it hard to switch off. Try to avoid checking your phone for the first and last hour of the day, this should help you sleep better and give you more control. If we constantly respond and react to work emails, we never stop working.

Make time for yourself

One of the first things that slips when we get busy is our self-care. Schedule in your exercise or meditation just as you’d schedule a meeting. It’s no secret that exercise is effective for clearing your mind and relieving your stress, so make time for yourself and make the most of those endorphins!

Try to avoid time-wasting activities

What is important in your life? Once you’ve worked this out, you’ll find it easier to prioritize your tasks and weed out things that are wasting your time and not contributing to your overall happiness. Focus on the things that reward you the most, both in your home and work life.

Set some boundaries

Make it clear to your colleagues that you’ll reply to their emails and get back to them within a certain time frame, if you need to set an ‘out-of-office’ reply every evening then so be it. Nowbridge helps you set these boundaries by showing when you are and aren’t at your desk so you can make it clear to your colleagues when you’re available or not. Find out more about it here.

Learn to let things go

Had a bad day? Don’t let it turn into a bad week. In the grand scheme of things, most mistakes aren’t the end of the world so don’t put extra pressure on yourself. Leave work at work, or at least try to! If you work from home, or regularly take work home with you, try to confine it to an area of your house like a home office or study and avoid letting it take over your home time.

Do what works for you

Whether you live to work or work to live, it’s important to do what makes you happy. On average, we spend around 90,360 hours of our life working so it has to be worth it for you.