Maintaining security with your remote workers

With more companies leveraging talent across the world and not limiting themselves to local employees, it’s important that both company and remote worker have the right tools in place to keep your sensitive data secure.

Think about it, if you’re using a VPN or connecting to the work network from home, you’re most likely transferring files over your home WiFi, which you’ve probably got a password on so this is fairly secure.

But what if you take your work to a public place, like a coffee shop? You connect to the free, public WiFi and then what? Do you take the necessary precautions to protect your files and your computer from being compromised?

First of all, don’t panic. There are lots of ways to ensure remote access security while you recruit remote workers…

Getting started

Work out what kind of access your remote worker needs in order to do their job. Once you have this, you can work back and plan the best way to share that information securely. Should an incident happen, thanks to logins and breadcrumb trails, you will be able to see the touch points and work out who was responsible, which is important for accountability and ongoing security.

Monitoring 

Cloud-based tools help managers stay in the loop, while keeping this whole process fairly unobtrusive. Try Time Doctor to keep track of remote workers’ hours or Hive Desk, which shows you how much time they spend on different projects. It’s important that remote workers don’t feel like you’re spying on them, but it should be clear between both parties that you expect a certain level of workplace accountability. Nowbridge lets you see who is there and if they’re free so you can get in touch with your remote colleagues easily. The live images, updating every few seconds, also give you an unobtrusive way of making sure that your remote workers are working. A different kind of monitoring, yes, but every little helps. There are lots of other benefits to using Nowbridge, which you can read about here.

Create and distribute a security policy

Every company should ideally have a company-specific security policy, which is shared with all staff. Whether it’s a written-down policy or regular meetings or training on the subject, everyone should know where they stand and what their responsibilities regarding the security of company data are. Bear in mind that this is a working document, with ever-evolving technologies and security threats, it should be updated regularly and staff should be invited to ask questions or make suggestions.

Bring Your Own Device (BYOD)

At some companies, it is becoming the workplace norm to let employees use their own devices but this is something to be aware of, as they create weaknesses. It’s often the best option to mandate that all work be done on employer-supplied equipment, although this is only achievable with in-house colleagues who occasionally work from home, it’s something to bear in mind. Perhaps you could check whether your remote worker has the necessary spyware and protection on their home computers and provide if it they don’t.

Encourage strong passwords

Require internal and external colleagues to update their login credentials every couple of months, or however frequently you feel is appropriate for your business.

If you’re embarking on employing remote workers for the first time, it can seem daunting but the benefits far outweigh the risks, as long as you set a few things in motion from the outset.

 

 

How to manage a remote team

With the increase in remote working and the availability of remote job,  it can seem daunting to take the leap towards managing your own remote team. We’ve got you covered with some suggestions on how to make the transition and process a bit easier.

  1. Schedule a daily huddle – whether you use Google Hangouts, Skype, JoinMe or something similar, gathering the team together and running through what was achieved yesterday and the goals for today is really effective at keeping the team together.
  2. Use a platform that you can track projects/productivity that updates in real time – these are a fantastic idea for both remote and in-house teams as you are able to track the goals and progress.
  3. Check in regularly – communication is key and just as you might go and speak to one of your in-house colleagues for an update on a project, do this with your remote colleagues too.
  4. Set clear expectations for both the individuals and the team – individuals need enough work to stay busy and the team needs achievable goals to aim for. This helps everyone to feel involved and be accountable for their contributions.
  5. Make sure your remote worker still feel part of the team – make an effort to build rapport with every member of your team, include some small talk at the beginning or end of a conversation and get to know them, like you would with in-house staff.
  6. Utilize video as much as possible for catch ups –  more than half of human communication is non-verbal so having conversations with your team on video call will tell you a lot more about what’s going on than just speaking on the phone.
  7. Remember about their career progression – ensure that your remote workers make progress on their goals and understand their options for progression in the company and in their careers.
  8. Never cancel your one-on-ones – pick a regular time that works for both of you, obviously sometimes things come up that can’t be avoided but make sure you reschedule it for the next convenient time, don’t cancel it.

The main thing priority when managing a remote team is to ensure that that’s what you’re doing – managing a team.

Our software helps remote workers to stay a part of the team. By sending live still images every few seconds, Nowbridge shows you when your team are there. You can send instant chat messages, leave voice messages, initiate Skype calls and make it clear when you’re at work and when you’ve finished for the day. Try it today, it’s free and easy to use!