Nowbridge from a receptionist’s perspective

receptionist at desk

As a receptionist you can often feel isolated from the rest of the office. Nowbridge keeps you connected with your work colleagues, whether they are in the office or working from the comforts of their own space. Provided you have an active camera at your computer, you can always check on the availability of your team.

When getting started you can select members of your team who you wish to see and add these individuals to your contact list. The application will deliver camera shots images at 3 second intervals from people you have chosen. Images are clear and all you need to do is just open up the app to check on their availability. If you would like an addition level of privacy there are a number of photo filters which you can overlay on your video feed – you can keep the original image filter, otherwise you can choose to have a blurred image or add a bit of creativity to your display picture with the cartoon or black and white effect.

If you need to leave a message with a colleague but you can see they are not available, you can type a short message for them in the app. This can be a lot better than sending a message via email which is often lost in their inbox, or leaving a phone message which often gets left unchecked. You can rest assured that the user will have an instant message notification and once they have returned to work, you can expect a quicker response than alternative methods of communication.

Part of the receptionist role is to answer all incoming calls to the office. With Nowbridge, it is now a lot easier to determine whether someone is available to take a call or not. This saves time in having to walk over to their desk to check, or transferring the call and having it bounce back to you. This is super helpful if you work in a larger office and staff are on different floors or located in a space quite far from you, or in some cases, their office is located in another city or overseas.

Nowbridge is also an effective tool to get queries answered sooner rather than later. Whether you are near or far, this type of service ensures everyone involved can have some level of input. It can also be a helpful form of communication to announce visitors to the building and notifying staff that their guests have arrived.

To get the full benefit of this software, you should ensure that all staff have Nowbridge running on their device.